Hi Derrick, finally I was able to default the sbx system but to no avail. It is still showing that I am connected but I am not able to see anything when I press "enter" when I am at the Remote Diagnostic Tool. I should be getting the password and command prompt but the screen is totally empty.

I re-seat the VM module as well but no luck.

I am planning now to replace the VM module next.

Thanks.
Sonny