In these instances, I like to set up a virtual extension with call coverage buttons for it on all extensions. It can even be an unused analog extension if you have one to spare. This way, the phones can ring when option 7 transfers callers to this virtual extension. Additionally, the users can add/remove themselves from this ring group using speed+speed button programming. The best part is that the phones' displays aren't sacrificed for the silly 'hunt group' message in place of the normal date/time/extension display.


Ed Vaughn, MBSWWYPBX