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Joined: Feb 2008
Posts: 7
Member
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OP
Member
Joined: Feb 2008
Posts: 7 |
Hello,
Have an axxess v.10 - have enabled my call center supervisor stations, and mine, to be able to silent monitor their CSR's.
Am curious - is there a way for me to be able to dial in from outside and silent monitor? Would like the ability to monitor outside my normal office hours without having to come in.
Thank you.
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