IP Office: J100 Series Phones Have No Audio If Transferred Unsupervised
Doc ID SOLN331241
Version: 25.0
Status: Published
Published date: 18 Oct 2019
Created Date: 01 Nov 2018
Author:
jcybyske
Details
IP Office 11.0 SP1, SP2, FP 4
J139, J169 and J179
Does not apply to J129.
Problem Clarification
Blind transfer to J100 series phones have one-way speech or no speech ( internal or external calls ).
Putting the call on/off hold restores speech both ways,
Case2: One way audio on Jseries phones when SRTP is enabled and re-invite is received from service provider.
Cause
Software defect with 11.0 using J100 SIP phones.
Solution
CP available for 11.0 SP1 (11.0.0.1.33 build 1), 11.0 SP2 (11.0.0.2.15 build 1), and 11.0 FP4 (ipoffice-11.0.4004 build 1) resolves issue investigated in JIRA IPOFFICE-145484, IPOFFICE-145429, IPOFFICE-144883:
