|
|
Joined: Mar 2021
Posts: 4
Member
|
OP
Member
Joined: Mar 2021
Posts: 4 |
Hi, I have an OfficeServ 7100 system with several SMT-i5210 IP phones (on local and remote networks). Until recently we were using the system with ISDN lines. We no longer have the requirement to make external (outside the company) phone calls and just use it to make internal calls between colleagues. Since disconnecting the ISDN lines we have found that remote handsets no longer work and are stuck in the "Connecting Server" state, my assumption was that the system would still work without these lines connected...
I've confirmed on a remote phone that it has the correct server IP address and is been assigned a dynamic IP on the network. Is there something additional that needs to be configured to get the remote handsets operational again?
System is running v4.53 and IP phones are on v1.11 if that makes any difference
Thanks in advance, AJ
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,284
Posts638,773
Members49,765
|
Most Online5,661 May 23rd, 2018
|
|
2 members (BobRobert, justbill),
135
guests, and
286
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|