ok i bought a music on hold device and got it wired up pins 4 and 5 on misc jack and it's running. Figured out how to configure the PBX to play music when callers are put on hold. everything is working as it's supposed to. But two extensions for whatever reason The music is playing through the loudspeaker even when phones are on hook. only thing i can do is put volume all the way down that's it but you still can hear it faintly. no other extensions do this but these two.

i'm stumped like a chump.

Thank you in advance from a pbx noobie just learning as he goes.