Is this only happening with the 0 option?
Do the other selections work?
What is 0 pointed to in your Day Main menu?
it's pointed to our receptionist extension 201. so far every complaint is stating when pressing 0 get this problem. But then again majority of our calls select 0. Trying to get ahold of the nurse to call in and see if the other selections behave the same. It only happens to few callers. I've tried myself to replicate the problem with various phones I cannot. But yesterday one of our nurses tried to call in and pressed 0 and stated like the other complaints after pressing 0 the menu just replays itself over again.
this is a new develpment only started happening a few months ago not sure what's going on.
