Hi All,

I am trying to connect our Intertel Axxess System to a Cisco callmanager. I have connected the two with a T1 PRI. All is well, I can dial from the Cisco system into the Intertel with no problems. I have set up a phantom extension as a test from Intertel to Cisco and that works too, but not quite how I'd like. I have set up forwarding on the phantom extension to hit the trunk group for the PRI to the Cisco system, however when anyone calls the phantom extension it hits the TG and waits to timeout or for the user to press pound. Is there any way to eliminate this delay? Is this the correct way of doing it?

I think I may be able to do it with ARS and route groups, but I haven't been able to figure that out. Ideally, I'd like to forward a whole 6XXX block of extensions to the Cisco phone system, but if need be I can create a phantom forwarded extension for each if that won't work.

Any help much appreciated.

Thanks,
Dan