I have a customer with a T-1 and TIE lines. Several times a day a person will call a specific DID number and instead get transferred to the operator. It appears all the digits are not getting through or the switch is not seeing them all. Any ideas on settings? Is there anything in the monitor process I can look at to see what is going on? we are expecting 4 digits.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com