I had to work on my first magix yesterday and all went well, but I wanted to get the full story and I don't know enough about the system to know. It was a contract job to install a new 412 card in order to hook up one additional line to the system. The customer already had several 412's and some 016's. First question, are the 016 card stations or trunks. Second question is there any reason that they would need additional "empty" cards being in the system? The reason I asked is that it was obvious they had plenty of spare trunk ports open but the customer was sold a new card to add the new line. When I asked their tech support about it, he said the other cards were there to provide enough ringing voltage to the SL sets. Anyway, I was left with the impression that they were taking the customer for a ride and I would like to know before I do any more work for this company. It may be legit, but just didn't feel right.