Strange thing is the cable company here does provide the ROH cutoff and like the old NY TEL you won't have it until after about 15 seconds- and 15 seconds is a long time. Depending on how long the receptionist takes after lifting the handset and hanging up, it's still very possible that the line will get transfered. With ROH cutoff the extension will stop ringing after the 15 seconds have elapsed but it is still going to be annoying.

Dunno. I make it a point to explain that they have to press the page all, voice mail or DSS button first and I have never had a customer not understand it.

Maybe they're smarter here on the East coast. :rolleyes:

-Hal

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