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Joined: Apr 2003
Posts: 140
Member
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OP
Member
Joined: Apr 2003
Posts: 140 |
Hi - I installed a Partner ACS 6.0 about 3 years ago with the Messaging PC Card (Large). My customer called the other day saying that no one can leave messages in any of the mailboxes - there is the "mailbox is full" recording. I was able to access the VM system remotely and first verified there were no messages in the mailboxes, I then tried re-initializing one of the mailboxes to see if that would clear the problem but it has not. Finally, I had them shut the system down, and re-seat the VM card - no luck. When someone tries to leave a message, they are still getting a recording stating the mailbox is full and can not take messages.
Any ideas?
Thanks!
Rich
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