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Joined: Apr 2004
Posts: 585
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OP
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Joined: Apr 2004
Posts: 585 |
The customer wants to have callers press a single digit only and feels that callers would get confused by pressing * or other things.
In submenus there's a way to make sure that the single digit of 1 or 2 does not conflict with the extensions with 10's and 20's. Is anyone familiar with this? I've done this once about two years ago, so I know it's valid.
Thanks, Jim
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