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Joined: Apr 2004
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Well, it's time to set up a menu and possibly submenus again. I have a few questions regarding these and could use some help.
1. How do you play directory with a selector code? Can you forward to extension *2?
2. How do you repeat the menu ? Is this the same as transferring to VM from the AA announcement?
3. What is the procedure for eliminating the digits of extensions beginning with 1 and 2?
Please PM me with details and thank you in advance.
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Joined: Feb 2007
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Joined: Apr 2004
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The customer wants to have callers press a single digit only and feels that callers would get confused by pressing * or other things.
In submenus there's a way to make sure that the single digit of 1 or 2 does not conflict with the extensions with 10's and 20's. Is anyone familiar with this? I've done this once about two years ago, so I know it's valid.
Thanks,
Jim
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Joined: May 2007
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You have to set up your selector
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Joined: Feb 2005
Posts: 12,343 Likes: 3
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Take a look at the selector code options. Learn what each does.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Mar 2001
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RIP Admin
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RIP Admin
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Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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