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Joined: Jul 2006
Posts: 53
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OP
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Joined: Jul 2006
Posts: 53 |
Sorry for the delayed response. I didn't get the software version of the magix. The voicemail is merlin messaging. Not sure of the version. The console has no night button so the lines must be automatically assigned to the AA. "There is really no advantage to breaking up the hunt group like that." -> That's exactly what I told the manager there. I said the partner and the magix are different systems and perform differently. The problem is that my company was subbed out to do this work. So, I have to jump through hoops to get approval for changes like this. I have a feeling the managers superiors will tell him to leave it alone. Anyway, for future reference, if the lines are assigned in programming to automatically ring the AA, how would I change that? You mentioned its complicated? Is there a specific area in a manual so I can read about it? Thanks again!
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