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Joined: Apr 2009
Posts: 194
Member
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OP
Member
Joined: Apr 2009
Posts: 194 |
Previously I had only 2 lines going into partnerACS Rel. 4.0. Auto Attendant answers all calls. Line 2 is also the published fax number. I had set it up 2 years ago so that if AA detected CNG tones, calls would be routed to Ext. 15( Fax machine) Last week I added new line 3. After calling line 3, AA would answer and then send to Fax machine. I took line 3 out of Ext.15 appearances, now when I try to Fax, no CNG tones, therefore no fax reception. Any suggestions?
Telesystems technician
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