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Merlend Legend Question
#100339 09/20/11 11:25 AM
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I need help!!!!

For some reason I cannot seperate a line from a group. When I delete the line from the phone, all the other lines get deleted as well.

Please advise.

Thanks

AT&T Systems and Telephones
Re: Merlend Legend Question
#100340 09/20/11 01:02 PM
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How are you trying to delete the line? under extensions, lines & trunks? If they all go away, then it means they are all part of the same pool. You seperate lines from a pool under the pool assignments.


Z-man
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Re: Merlend Legend Question
#100341 09/21/11 04:16 AM
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Don't click on it from SPM or press the button from the console just type it manualy.

Re: Merlend Legend Question
#100342 09/22/11 06:42 AM
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how do i ID the pool? The normal pool numbers have been changed. I do not have SPM. I believe I have to remove it from the pool.

Also typing it manually????

I think I just need to ID the pool. I am not sure how to do that. Please advise.

Re: Merlend Legend Question
#100343 09/22/11 06:51 AM
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Since you have a pool button on the phone, at the phone press SPKR and dial #00. Then press the pool button, you will see in the display the pool number programmed to the button. (SPKR again to exit). Then go to Lines and Trunks, Pools, the pool number you figured out from above, and the Entry Mode. Here you can press Inspect to see the line numbers assigned to the pool, back up and you can dial the line numbers and delete or add them to the pool.

Re: Merlend Legend Question
#100344 09/22/11 06:56 AM
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dont have a pool button at any phone.

Re: Merlend Legend Question
#100345 09/22/11 09:00 AM
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Is anyone out here to help me id a poll?

Re: Merlend Legend Question
#100346 09/22/11 01:38 PM
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My issue simply is the pool numbers have been changed from 8XX to something else. I am trying to associate which pool the lines belong to. Can this be done without SPM?

Re: Merlend Legend Question
#100347 09/22/11 06:43 PM
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Quote
Originally posted by Christofff:
My issue simply is the pool numbers have been changed from 8XX to something else. I am trying to associate which pool the lines belong to. Can this be done without SPM?
You can program the system via the console, but if you are looking to find out what programing has been done on a per set basis,..... you best bet is to do a system print through WinSPM.

Good Luck.


Avaya SMB Authorized Business Partner. ACIS/APSS
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Re: Merlend Legend Question
#100348 09/23/11 11:02 PM
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Go to System Renumbering, Default Numbering, Pools and take a look what numbers are there. Default is 70, 890-899 but if you see any other numbers there is your Pool somebody change to.

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