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Joined: Jan 2007
Posts: 42
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OP
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Joined: Jan 2007
Posts: 42 |
ANOTHER QUESTION- PARTNER ACS 3 X8 RELEASE 6
SYSTEM KEEPS CALLING OUT RANDOMLY TIMED TO A SPECIFIC NUMBER- NO VOICE MAIL IN SYSTEM BUT DOES HAVE VOICE MAIL FROM CO PROVIDER- TRYING TO STOP THE CALL OUTS - ANY HELP
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Joined: Dec 2005
Posts: 9,130 Likes: 4
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,130 Likes: 4 |
Some questions....
Are the calls originating off of the same telephone line? Is there some dialer device connected to one of the ports? Does an alarm or monitoring system share one of the telephone lines?
If you pick 1 extension and program Intercom buttons for all other extensions present, does any 1 extension keep going off-hook around the time the ghost calls are reported :confused:
If I were a betting man, I'd put my money on some dialer/monitoring device sharing a line with the telephone system.
I Love FEATURE 00
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Joined: Jul 2011
Posts: 317
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Member
Joined: Jul 2011
Posts: 317 |
Could be what dex said, could be a bad module. Had expansion modules go bad and create similar problems.
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
SYSTEM KEEPS CALLING OUT RANDOMLY TIMED TO A SPECIFIC NUMBER- Could you be a little more specific? Where not mind readers here, .......give us a play by play of what is going on. Then we may be able to help you. BTW,.......where in KY are you? City or County?
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jan 2007
Posts: 42
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OP
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Joined: Jan 2007
Posts: 42 |
THERE IS AN ALARM SYSTEM ON THE LINE BUT IT SHOULD BE CALLING THE ALARM CO NOT A LOCAL LINE - PRIVATE RESIDENCE- I GUESS I WILL MOVE ALARM TO ANOTHER LINE AND SEE IF IT HAPPENS AGAIN. CARD IS THE MAIN PROCESSOR EVERY THING WORKS OK
THANKS FOR THE HELP
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
TURN YOUR CAP LOCK OFF!
WERE NOT DEAF!
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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