Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#100473 10/07/11 07:17 AM
Joined: Jan 2007
Posts: 42
Member
OP Offline
Member
Joined: Jan 2007
Posts: 42
ANOTHER QUESTION- PARTNER ACS 3 X8 RELEASE 6
SYSTEM KEEPS CALLING OUT RANDOMLY TIMED TO A SPECIFIC NUMBER- NO VOICE MAIL IN SYSTEM BUT DOES HAVE VOICE MAIL FROM CO PROVIDER- TRYING TO STOP THE CALL OUTS - ANY HELP

Avaya IP Office Service in Canada
VoIP Demo

Avaya IP Office Service in Canada


Atcom provides quick and affordable service for your Avaya IP Office business phone system!
Our expert technicians have years of experience installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.
Proudly serving Canada from coast to coast.

#100474 10/07/11 07:39 AM
Joined: Dec 2005
Posts: 9,130
Likes: 4
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 9,130
Likes: 4
Some questions....

Are the calls originating off of the same telephone line? Is there some dialer device connected to one of the ports? Does an alarm or monitoring system share one of the telephone lines?

If you pick 1 extension and program Intercom buttons for all other extensions present, does any 1 extension keep going off-hook around the time the ghost calls are reported :confused:

If I were a betting man, I'd put my money on some dialer/monitoring device sharing a line with the telephone system.


I Love FEATURE 00
#100475 10/07/11 04:25 PM
Joined: Jul 2011
Posts: 317
Member
Offline
Member
Joined: Jul 2011
Posts: 317
Could be what dex said, could be a bad module. Had expansion modules go bad and create similar problems.

#100476 10/07/11 07:30 PM
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: Jun 2001
Posts: 10,949
Quote
SYSTEM KEEPS CALLING OUT RANDOMLY TIMED TO A SPECIFIC NUMBER-
Could you be a little more specific?
Where not mind readers here, .......give us a play by play of what is going on.
Then we may be able to help you.
BTW,.......where in KY are you? City or County?


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
#100477 10/07/11 07:32 PM
Joined: Jan 2007
Posts: 42
Member
OP Offline
Member
Joined: Jan 2007
Posts: 42
THERE IS AN ALARM SYSTEM ON THE LINE BUT IT SHOULD BE CALLING THE ALARM CO NOT A LOCAL LINE - PRIVATE RESIDENCE- I GUESS I WILL MOVE ALARM TO ANOTHER LINE AND SEE IF IT HAPPENS AGAIN. CARD IS THE MAIN PROCESSOR EVERY THING WORKS OK
THANKS FOR THE HELP

#100478 10/07/11 07:39 PM
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: Jun 2001
Posts: 10,949
TURN YOUR CAP LOCK OFF!
WERE NOT DEAF!


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,959
Posts637,376
Members49,702
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Cuzz, Guardian777, philando, pmc, rpy55, Selma, volks20
Newest Members
jim gray III, Merenth, Service Tech 911, Stephen A, Pasg
49,702 Registered Users
Top Posters(30 Days)
Toner 12
vvbasti 10
jsaad 5
Who's Online Now
1 members (Curlycord), 41 guests, and 36 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5