web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#100473 10/07/11 03:17 AM
Joined: Jan 2007
Posts: 42
Member
OP Offline
Member
Joined: Jan 2007
Posts: 42
ANOTHER QUESTION- PARTNER ACS 3 X8 RELEASE 6
SYSTEM KEEPS CALLING OUT RANDOMLY TIMED TO A SPECIFIC NUMBER- NO VOICE MAIL IN SYSTEM BUT DOES HAVE VOICE MAIL FROM CO PROVIDER- TRYING TO STOP THE CALL OUTS - ANY HELP

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

#100474 10/07/11 03:39 AM
Joined: Dec 2005
Posts: 9,162
Likes: 8
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 9,162
Likes: 8
Some questions....

Are the calls originating off of the same telephone line? Is there some dialer device connected to one of the ports? Does an alarm or monitoring system share one of the telephone lines?

If you pick 1 extension and program Intercom buttons for all other extensions present, does any 1 extension keep going off-hook around the time the ghost calls are reported :confused:

If I were a betting man, I'd put my money on some dialer/monitoring device sharing a line with the telephone system.


I Love FEATURE 00
#100475 10/07/11 12:25 PM
Joined: Jul 2011
Posts: 317
Member
Offline
Member
Joined: Jul 2011
Posts: 317
Could be what dex said, could be a bad module. Had expansion modules go bad and create similar problems.

#100476 10/07/11 03:30 PM
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: Jun 2001
Posts: 10,949
Quote
SYSTEM KEEPS CALLING OUT RANDOMLY TIMED TO A SPECIFIC NUMBER-
Could you be a little more specific?
Where not mind readers here, .......give us a play by play of what is going on.
Then we may be able to help you.
BTW,.......where in KY are you? City or County?


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
#100477 10/07/11 03:32 PM
Joined: Jan 2007
Posts: 42
Member
OP Offline
Member
Joined: Jan 2007
Posts: 42
THERE IS AN ALARM SYSTEM ON THE LINE BUT IT SHOULD BE CALLING THE ALARM CO NOT A LOCAL LINE - PRIVATE RESIDENCE- I GUESS I WILL MOVE ALARM TO ANOTHER LINE AND SEE IF IT HAPPENS AGAIN. CARD IS THE MAIN PROCESSOR EVERY THING WORKS OK
THANKS FOR THE HELP

#100478 10/07/11 03:39 PM
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: Jun 2001
Posts: 10,949
TURN YOUR CAP LOCK OFF!
WERE NOT DEAF!


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5