|
|
Joined: Oct 2011
Posts: 2
Member
|
OP
Member
Joined: Oct 2011
Posts: 2 |
Does the R7 have capability for aa on hold.
Doug Moon
|
|
|
Avaya IP Office Service in Canada
Atcom provides quick and affordable service for your Avaya IP Office business phone system!
Our expert technicians have years of experience installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Feb 2005
Posts: 12,334 Likes: 3
Member
|
|
Member
Joined: Feb 2005
Posts: 12,334 Likes: 3 |
What's "AA on hold"? Are you talking about message or music on hold? If so that has nothing to do with the messaging system.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
|
|
|
|
|
Joined: May 2011
Posts: 391
Member
|
|
Member
Joined: May 2011
Posts: 391 |
You may want to look into its CAS abilities. CAS basically works like a personal answering machine. People can leave messages or transfer to the operator or other extensions. Sounds like that is what you are looking for.
|
|
|
|
|
Joined: Nov 2005
Posts: 828
Member
|
|
Member
Joined: Nov 2005
Posts: 828 |
I think that the OP is after a feature offered on some systems where a caller who is on hold or in queue can dial a digit to get out. That feature is not available on Partner.
Mike
|
|
|
|
|
Joined: Oct 2011
Posts: 2
Member
|
|
OP
Member
Joined: Oct 2011
Posts: 2 |
What i Wanted to find out was once Auto attendent answers the call can it be programmed to place call on hold and stay on hold or in que
Doug Moon
|
|
|
|
|
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
|
|
Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Originally posted by doug moon:
What i Wanted to find out was once Auto attendent answers the call can it be programmed to place call on hold and stay on hold or in que Nope, it can not. Partner ACS doesn't do queuing. Don't know the size of your system, but if it is a small set-up you might be able to use the ASA/DXD card for the Partner systems.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
|
|
|
|
Forums84
Topics93,970
Posts637,433
Members49,704
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
136
guests, and
30
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
