sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Partner remote forward & 3 way calling using AA

Site uses 3 way calling through Comcast to transfer to outside number with flash (recall) during normal business hours.

I see in the documents that you can insert a switchhook flash into (before) a speed dial number. Will this work for an AA transfer using RFC? I have no way to test. Thanks

No, because RCF access ANOTHER line, dials the speed dial number, and then conferences the lines together.

If you go to Partner Messaging, you can use Centrex Transfer from one of the Selector Codes to do the transfer.

Will it work after it grabs another line?
Thank's Tommy

No, because RCF accesses ANOTHER line, dials the speed dial number, and then conferences the lines together.

Call comes in on Line 1. It is answered by the Auto Attendant. Caller selects an extension or option off the menu, the call is transferred to a specific extension that is Remote Call Forwarded.

That particular extensions grabs Line 2, and dials what you've programmed into the speed dial bin (Flash, Pause, Telephone Number). Once it is done dialing, Line 1 and Line 2 are conferenced together.

So the Flash, Pause, Dialing did not occur on the line that the call came in on (Line 1) but on a different line (line 2). So a Comcast 3-way call never occured.

Thank you Mr. T