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Joined: Feb 2006
Posts: 598
Nickels Offline OP
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Joined: Feb 2006
Posts: 598
Have a new 500 V2, which is working fine. Has 2 DSMs, PRI, Combo and analog card. All work good. Add the new DSM 16 to any of the expansion ports. System sees the system, builds the extensions and users, but phones live in please wait. Taking working phone off main chasis, same issue, so not a set firmware issue I dont believe as the sets on the core are already done. In Upgrade shows my version is 10-18 just like everything else and 500 at 8-18. HELP... PLEASE


Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: May 2004
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Joined: May 2004
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Make sure you set up your TFTP server. The phones need an upgrade, and arent getting it.

If you dont know or what TFTP is, or if you have one, go in the system tab and set the TFTP server IP to the pc where Manager is. Click help for the correct settings.

Joined: Oct 2007
Posts: 49
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Posts: 49
Some DSM needs to be downgraded to V3_2_99 then upgraded to same release as IPO. Don't know why but it fixed most of my DSM trouble . V3_2_99 should be in the PC Manager folder .


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