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Joined: Jan 2010
Posts: 27
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OP
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Joined: Jan 2010
Posts: 27 |
End user says he had the equivalent of abbreviated ring when the phone was idle and that function no longer works. The call would ring once and sit there until it forwarded to voice mail. This worked fine when the station is busy on a call but I cannot duplicate this for and idle station. Possible?
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Joined: Nov 2005
Posts: 828
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Joined: Nov 2005
Posts: 828 |
I think that your end user is incorrect. I've never seen a Legend do this - however I've never tried. Just don't think it's under the hood...
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Joined: Feb 2003
Posts: 353
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Posts: 353 |
a rube goldberg may be possible, but if you create one you become personally responsible for it working correctly. what you describe is not a supported feature.
HE SEEMS TO BE SAYING SOME KIND OF WORDS
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Joined: May 2002
Posts: 4,301 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,301 Likes: 7 |
Did he have his set on DND
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Joined: Nov 2005
Posts: 828
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Joined: Nov 2005
Posts: 828 |
I'm fairly sure that DND totally silences the phone...
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Joined: May 2002
Posts: 4,301 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,301 Likes: 7 |
I think you get that 1st chirp type ring.
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Joined: Jan 2010
Posts: 27
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OP
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Joined: Jan 2010
Posts: 27 |
Thank you all for your posts.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
only abbreviated ring when on the phone. DND silences all ringing. Check to make sure the customer isn't putting too much Bailey's in his coffee.
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