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Joined: Jun 2003
Posts: 3
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Joined: Jun 2003
Posts: 3 |
I have been trying to resolve a problem with a Mitel SX-50 system. The problem is that on some external calls the outgoing voice audio is delayed. There are 14 Loop Start trunks to the local telco. There are 26 extensions using Digital Network Interface Circuits.
Have any of you experienced the problem ?
Can it be corrected ?
Will an open in the system ground cause this problem ? Please I need to correct this.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Are you using ARS? or is '9' a direct trunk group access.
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Joined: Jun 2003
Posts: 3
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ARS is not used.
Dial 9 for access to outside trunk is used.
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Joined: Jul 2003
Posts: 11
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Joined: Jul 2003
Posts: 11 |
one thing tocheck is the way your trunks are programmed, on some of the mitels the default trunk type is pulse, this would delay the connection of the call. sometimes you can see this on the card by the light blinking while dialing out.
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Joined: Jun 2003
Posts: 3
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