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Joined: Oct 2005
Posts: 930
Member
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Member
Joined: Oct 2005
Posts: 930 |
We are looking for a good call accounting program. we have used Xiox in the past and Mitel's MDR was not able work with our configuration. Any suggestions? I saw another thread with Tapit and another company, but didn't know if they would work with a mitel system. we are using SX2000 over 8 different locations locally all linked via PRI's.
ATTITUDE: It takes 43 muscles to frown, 17 to smile, and 3 for proper trigger squeeze.
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Joined: Jan 2005
Posts: 15,412 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,412 Likes: 18 |
We have had good results with Tapit on various systems, even Centrex SMDR. The price is reasonable and their support is good.
Ed Vaughn, MBSWWYPBX
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Joined: Aug 2005
Posts: 259
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Member
Joined: Aug 2005
Posts: 259 |
We use Genesis, and also Cash. They work well for us.
There are so many out there, just look for the best tech support you can get in your area.
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Joined: Aug 2005
Posts: 2,125
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Member
Joined: Aug 2005
Posts: 2,125 |
TEL electronics make a good little box, the INNForm XL, fairly cheap, but you need to have all of your parameters when you order it (baud/parity in and out, rate tables, smdr format in, PMS format out).
you can reconfigure later, but you'll lose all your hard work if the lights go out.
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