|
|
Joined: Oct 2004
Posts: 1,057
Member
|
Member
Joined: Oct 2004
Posts: 1,057 |
Using your example, program the digits "8003978" or "8883978"as the speed dial, hunt group, or ACD path (whichever option you were going to use).
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Jul 2006
Posts: 10
Member
|
Member
Joined: Jul 2006
Posts: 10 |
Do I not need to tell it to ignore the last 3 anywhere?
|
|
|
|
Joined: Sep 2005
Posts: 2,049
Member
|
Member
Joined: Sep 2005
Posts: 2,049 |
You can't have it ignore just the last 3 . If the calls reside on the same PRI you are sol . One entry per TSA sorry . But there's a work around some where . You could front end with a vm call processor and use that to direct to differnt groups . It would also give you TOD/Holiday control ! Just a Thought ! 
Let It Be , I live in a Yellow Submarine . SCCE
|
|
|
|
Joined: Jul 2006
Posts: 10
Member
|
Member
Joined: Jul 2006
Posts: 10 |
Nevermind...I understand now....However I just discovered we are not unique on the first 7 either for all numbers invovled....
Does anybody know why Big Telcom Man charges so much for custom translation? I have never had this problem with other providers....
|
|
|
|
Joined: Sep 2005
Posts: 2,049
Member
|
Member
Joined: Sep 2005
Posts: 2,049 |
You would have to name a provider . Just don't bad mouth them here . It's not allowed !  Also fill in the blanks on your profile , please !
Let It Be , I live in a Yellow Submarine . SCCE
|
|
|
|
Joined: Apr 2005
Posts: 26
Member
|
Member
Joined: Apr 2005
Posts: 26 |
I think on SX-2000 this can be done ! As I said before I never worked with 3300 so I don't know there, but if at 3300 is the Form named : "Node Identity Assignment" (NO) like at SX-2000 I think this can be done at 3300 too. Maybe Mr. OBTW can say if this is posible at 3300 too. The second condition is of course that your provider routes all 10 digits or at least the last digits that can make a diference between the toll free numbers - in your example at least the last 8 digits. There are much more particulary conditions especially your internal and external plan number and how many normal DID range number (not toll free) with the same first 6 digits you have. The idea is that we can make the diference from the 2 toll free numbers in your example by absorbing diferent amout of digits from behind and remaining with maximum 7 digits so that we cam internaly route them. To understand exactly I continue your example with the supose that you have the only 2 toll free numbers (is posibly with 4 too) and only one DID range of 1000 numbers with the same 6 digits in front , example 343 545 xxx . 1) Ask your provider to route all 10 digits to you. 2) In the "Trunk Service" form for the DID trunks you write 0 in digits to absorb. 3) In "Node Identity Assigment" (NO) form you write at "Local Node Indentifier" the folowings lines: 343545 800397 88839 This digits are absorbed from the front of numbers. The inconvenient is that they will be absorbed in all DID links not only in that one ! So the 800 397 8888 became 8888 number and 888 397 8888 number became 78888 number. 4) Program sistem speed calls or hunt groups for 8888 and 78888 to route to the numbers you want if you want that the stations remain with normal internal numbers too. You have to check that the numbers 8888 and 78888 are not conflicting with others numbers or codes or ARS exactly . In the NO form you can have only 5 Local Nodes Indentifiers with maximum 7 digits each. In your example is enough but I don't know in your real case if this is enough.
|
|
|
|
Joined: Jul 2006
Posts: 10
Member
|
Member
Joined: Jul 2006
Posts: 10 |
|
|
|
|
Joined: Apr 2005
Posts: 26
Member
|
Member
Joined: Apr 2005
Posts: 26 |
Sorry I don't know what means XO . Did you solve your problem ?
|
|
|
|
Joined: Jul 2006
Posts: 10
Member
|
Member
Joined: Jul 2006
Posts: 10 |
XO communications...
We installed another trunk card...Routed based on 10 digits to the trunk, performed digit modification and looped it back. We tied the trunks together with a crossover cable. Costs some money but saved us a TON over what XO wanted to charge for custom DNIS.
|
|
|
|
Joined: Apr 2005
Posts: 26
Member
|
Member
Joined: Apr 2005
Posts: 26 |
I thinked at this solution too, but I cosidered too expensive because you have to use 2 digital links (crossovered) and the provider has to send to you all 10 digits. In my solution the telecom provider has to send all 10 digits too but you don't need 2 crossover digital links (I say digital because you probably want to maintain caller ID on that tool free mumbers).
|
|
|
Forums84
Topics94,518
Posts639,976
Members49,850
|
Most Online5,661 May 23rd, 2018
|
|
1 members (Toner),
309
guests, and
43
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|