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#104855 09/06/06 04:17 AM
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Have a customer who wants the SX-20 SMDR grace timer shortened from 30 to 15 seconds... do not see any registers in the book where one can change this...any ideas if that is possible? Thanks Much!
Tracy

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#104856 09/06/06 01:39 PM
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I think you will find that parameter in the call accounting system. most all the selectable mitel parameters are in 601 ,If memory serves,i beleieve registers 7&8 ,maybe something in message registration it has been a while.

#104857 09/07/06 02:30 AM
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You definitely want to use the timer built into the call accounting system. Using the supervision parameters in the SX20 will cause you more headaches than it's worth.


www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support
#104858 09/08/06 02:40 AM
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Ok will look around there then. I sure appreciate your replies!

Thanks, Tracy

#104859 09/09/06 02:55 PM
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Control it through our call accounting software . Much easier , takes about 20 seconds . Right Ed . Love Ya Ed buddy ! You to Trace , JB , RFB , Merritt , Hal and GS the Most . I will see all of Ya Soon I hope . Don't Ya wish we "ALL LIVED IN A YELLOW SUBMARINE" Bye Trace , LOVE YA MOST BUDDY . JohnP my stripper GF bought a Dodge Viper ! I am Buying a Harley March 2007 . I will race your a$$ ! Love Ya JohnP . Love Ya All


Let It Be , I live in a Yellow Submarine . SCCE

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