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Joined: Aug 2003
Posts: 14
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Joined: Aug 2003
Posts: 14 |
Have a customer who wants the SX-20 SMDR grace timer shortened from 30 to 15 seconds... do not see any registers in the book where one can change this...any ideas if that is possible? Thanks Much! Tracy
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Joined: Nov 2002
Posts: 632
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Joined: Nov 2002
Posts: 632 |
I think you will find that parameter in the call accounting system. most all the selectable mitel parameters are in 601 ,If memory serves,i beleieve registers 7&8 ,maybe something in message registration it has been a while.
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Joined: Oct 2004
Posts: 1,057
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Joined: Oct 2004
Posts: 1,057 |
You definitely want to use the timer built into the call accounting system. Using the supervision parameters in the SX20 will cause you more headaches than it's worth.
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Joined: Aug 2003
Posts: 14
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Joined: Aug 2003
Posts: 14 |
Ok will look around there then. I sure appreciate your replies!
Thanks, Tracy
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Joined: Sep 2005
Posts: 2,049
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Joined: Sep 2005
Posts: 2,049 |
Control it through our call accounting software . Much easier , takes about 20 seconds . Right Ed . Love Ya Ed buddy ! You to Trace , JB , RFB , Merritt , Hal and GS the Most . I will see all of Ya Soon I hope . Don't Ya wish we "ALL LIVED IN A YELLOW SUBMARINE" Bye Trace , LOVE YA MOST BUDDY . JohnP my stripper GF bought a Dodge Viper ! I am Buying a Harley March 2007 . I will race your a$$ ! Love Ya JohnP . Love Ya All
Let It Be , I live in a Yellow Submarine . SCCE
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