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Joined: Jun 2006
Posts: 123
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Joined: Jun 2006
Posts: 123 |
I am having a really hard time with this and dont know why!!Ive got a universal card with a moh module. I've went through programming over and over.Back ground music works and if you call the front desk from a room moh works.If you call in from the outside and get put on hold DEAD AIR,any ideas on what im missing thanks Jayman!!
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Joined: Oct 2004
Posts: 1,057
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Member
Joined: Oct 2004
Posts: 1,057 |
If you have an SX200El/ML, and the ports your testing with are in seperate bays, your dual/triple carriers are mis-configured in form 4.
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Joined: Jun 2006
Posts: 123
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Member
Joined: Jun 2006
Posts: 123 |
Didnt think of that!I have tried DMP,Universal card and today tried ons port.All with the same results.Using lightware 19 feature 4. I will look at the configuration of form 04 Monday.Thanks for the reply. Jayman
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Joined: Aug 2005
Posts: 2,125
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Member
Joined: Aug 2005
Posts: 2,125 |
Also, you checked form 18, right?
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Joined: Jan 2007
Posts: 16
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Joined: Jan 2007
Posts: 16 |
If using a DMP you only need form 19 not 19 and 18. delete stuff from form 18 and use forms 9 and 19 only. and don't forget the options 71 and 72.
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