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Joined: Aug 2006
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I have noticed a couple of different scenarios in switches so I need some input. On one switch I see that the system IP was changed to the public IP the network server (not the ICP) was using to route to the server. For example instead of the default ICP system IP 192.168.1.2 it had been change to 168.xxx.xxx.xxx - this is a system I can access. I was told by a Chief technician at another mitel vendor that he normally just leaves the system IP at default and directs the public ip from the server (Not the ICP) to the default IP in the PBX. Which do you do. It seems to me that if you changed the IP in the switch to match the public IP you would have to change remote IP in the Precida unit. Would you have to cahnge anything else to make IP phones work then? Would appreciate input - thanks

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the other thing that came up is in order to make this work do you need a static IP?

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If you an telnet to the firewall/router of the netwrok that you're trying to access, the router should be able to redirect you to the internal IP addres of the Mitel. It's in the router setup. you need to work with the Network Guru at the site.

Remember that you need to use the secure telnet available from Mitel, not the telnet that comes with windows.

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You'll find that there are several different ways to set up the network IPs. I agree with telephoneguy in that it's best to leave the IP addresses up to the "Network Guru" on site, and use what he gives you.
If the ICP has it's own external IP, I'd agree that it'll be a little more involved when you go to assign the iPockets, and the IP phones for that matter.


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thanks for the input. When I had the guy try to do that with a router off equipment it screwed up the IP phones. Any thohght son that?

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Is the Mitel supplying the DHCP for your network?
Are there 2 servers providing DHCP?
Does the new address from the router/ICP fall within the range of addresses programmed within the ICP?


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Just as an aside, we always disable the ICP's DHCP, and use the router for assigning IP addresses, except for the stuff associated with the ICP, which all have static IP addresses. Seems to work good, and eliminates having two DHCP servers running on the same subnet.


Phil

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I will look into those things. thanks


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