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Joined: Jun 2006
Posts: 123
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Joined: Jun 2006
Posts: 123 |
I recently had an old 200 digital(with analog cabinet)go down due to bad floppy drive.Had no back up and the floppys were tost.Pretty much had to get another drive and set of disks and start from scratch.Every thing is good except I can't set wake up calls from attendent functions or guest room option from the console.I can set local or long distance and room status.The only way I can set a wake up is if a guest calls the front desk,then the option for wake ups pops up.I know i am probably missing something silly in form 03 or 04 but I am at a total loss. Any ideas? Thanks Jason
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
First, what release? John C.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Jun 2006
Posts: 123
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Joined: Jun 2006
Posts: 123 |
I am not on site right now and I should of made a note.I re installed the same level software.It was the older floppies (5 1/2).I am not certain but I think it was 1004.I am probably wrong,that number is in my head for some reason.I will check first thing in the morning to be sure.I do know it worked before and I did not change software levels. thanks Jason
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
Posts: 2,473 |
I dont remember exectely but I know for sure that Room Status has to be Enabled, COS has to have Automatic wake up Enable, Form 4 has to have Wake up Enable and Alarm call has to be Enable. Then you would have a choice for Music or Alarm. In Attendant's COS you have to Enable Wake up calls set up and cancel.
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Joined: Aug 2005
Posts: 2,125
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Joined: Aug 2005
Posts: 2,125 |
Form 4, option 11
Form 3, console COS, options 101, 105,
Form 3, guestroom COS, options 244, 322
If you want to print w/u calls, etc., you'll need form 4, option 107, which is a purchased option.
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Joined: Oct 2004
Posts: 1,057
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Joined: Oct 2004
Posts: 1,057 |
I'll bet you a beer you didn't enable "alarm call"
(option 202) in the Room's Class of Service?!?!?!
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Joined: Jun 2006
Posts: 123
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Joined: Jun 2006
Posts: 123 |
Well I could lie but I owe everyone a beer.I just wasn't thinking clearly at the time.Thanks to you guys I saw the light.I was focusing too much on the console COS and total missed rooms "alarm call" and " message register applies" DUH!! Thanks a bunch guys!! Jason
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Joined: Jun 2006
Posts: 123
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Member
Joined: Jun 2006
Posts: 123 |
Oh yea! What brand of beer?
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