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Joined: Aug 2007
Posts: 12
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Joined: Aug 2007
Posts: 12 |
How do you get a hunt group to corresponde with night mode switching. I have it set to the tenant I want it to use for night mode but it seems to just still ring to the numbers in the hunt group. Not sure if I'm missing something here.
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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Joined: Jul 2003
Posts: 1,136 Likes: 1 |
What kind of calls are you routing?
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Joined: Aug 2006
Posts: 1,136
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Joined: Aug 2006
Posts: 1,136 |
Yeah we need a little more information - like what calls - DID? , etc and you mentioned tenant - do you have more than one tenant on the switch or are you just using different tenants to do restrictions etc.
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Joined: Aug 2005
Posts: 2,125
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Joined: Aug 2005
Posts: 2,125 |
In form 19, you can select the tenant for whom you're setting up the rerouting.
If you're talking about outside trunks, though, from form 14, you need to have dedicated lines for each tenant. Then you can set day, night1 and night 2 answer points.
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