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Joined: Mar 2007
Posts: 10
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Joined: Mar 2007
Posts: 10 |
This is the strangest request I've had since I started working with this phone switch a few months ago.
I have a problem trying to complete a request for an extension (let's call it "A") to ring 4 times, if no picks it up then the call should ring at another extension (lets call this one "B") for another 4 rings if still the call is not answered the call should be transferred back to "A" for another 4 rings and if the call is not answered it should finally go to voicemail.
I'm using an SX-200 EL with a CallXpress VM system. Currently I've got the extension ringing 4 times times at "A" and a key with a 4 ring delay at "B". Could someone tell me how proceed from this point?
Any help would be greatly appreciated.
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Joined: Sep 2006
Posts: 372
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Joined: Sep 2006
Posts: 372 |
Extend the ring timer out to 12 rings, keeping a 4 ring delay on station B. After 12 rings, if they are still on the line, have it go to voice mail.
JimmyV
"Well informed people know it is impossible to transmit the voice over wires. Even if it were, it would be of no practical value" Boston Post, 1865
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Joined: Mar 2007
Posts: 10
Member
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Member
Joined: Mar 2007
Posts: 10 |
Will try that.
Thanks Jimmy
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