|
|
|
|
Joined: Mar 2007
Posts: 10
Member
|
|
Member
Joined: Mar 2007
Posts: 10 |
This is the strangest request I've had since I started working with this phone switch a few months ago.
I have a problem trying to complete a request for an extension (let's call it "A") to ring 4 times, if no picks it up then the call should ring at another extension (lets call this one "B") for another 4 rings if still the call is not answered the call should be transferred back to "A" for another 4 rings and if the call is not answered it should finally go to voicemail.
I'm using an SX-200 EL with a CallXpress VM system. Currently I've got the extension ringing 4 times times at "A" and a key with a 4 ring delay at "B". Could someone tell me how proceed from this point?
Any help would be greatly appreciated.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2006
Posts: 372
Member
|
|
Member
Joined: Sep 2006
Posts: 372 |
Extend the ring timer out to 12 rings, keeping a 4 ring delay on station B. After 12 rings, if they are still on the line, have it go to voice mail.
JimmyV
"Well informed people know it is impossible to transmit the voice over wires. Even if it were, it would be of no practical value" Boston Post, 1865
|
|
|
|
|
Joined: Mar 2007
Posts: 10
Member
|
|
Member
Joined: Mar 2007
Posts: 10 |
Will try that.
Thanks Jimmy
|
|
|
|
Forums84
Topics94,551
Posts640,106
Members49,861
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (nortelvoip),
1,333
guests, and
22
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
