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Joined: Oct 2007
Posts: 5
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Joined: Oct 2007
Posts: 5 |
We have a 200ICP with embedded vmail. Trying to get the night bell to eventually go to a specific mailbox on the vmail (after 10 rings or so). We have an "after-hours" mail box set up that caller can get directly to by pressing one of the options on the nite-greeting. If caller hits 0, call rings on nite bell until caller hangs up. Would like the call ringing on nite bell call to eventually be routed to the after-hours mailbox. Nite bell is on universal card, with ext no *59. Not sure why it was set up as *59 and not a normal extension number. Form 19 has inbound calls in Night service going to *59.
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Joined: Oct 2004
Posts: 1,057
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Joined: Oct 2004
Posts: 1,057 |
Your best bet would be to connect the bell to a real analog extension number, that's call fwded no answer, to vmail. The only real difference is you would need to use the 'pickup' feature code to answer, instead of the TAFAS code.
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Joined: Aug 2006
Posts: 1,136
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Joined: Aug 2006
Posts: 1,136 |
Not sure I would route the dial 0 people back to the original night box anyway - they will just get frustrated with the "loop". Would think about routing unanswered dial 0 calls at night to a separate mailbox with different message saying no one is there to answer and to leave a message or call back during regular business hours
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Joined: Jul 2008
Posts: 13
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Joined: Jul 2008
Posts: 13 |
SX200ICP does not use Universal card. The night relay is connected to the 9 Pin female plug pin 7+8 at the front of the ICP. You cannot ring bells then forward it to the VM box. First ring an extension then a mail box.
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