web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Joined: Aug 2005
Posts: 259
Member
OP Offline
Member
Joined: Aug 2005
Posts: 259
I have a 3300ICP, I need to take multiple DID numbers on a PRI and send it to a FAX server system that has 2 analog ports/lines and needs to know the number that was dialed.

caller dialed xxx-x500 call routes to an analog port which once answered pulses out 500
any ideas how to accomplish this task???

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Oct 2008
Posts: 22
Member
Offline
Member
Joined: Oct 2008
Posts: 22
The obvious answer to me is you need to treat your fax server as if it were a voicemail and you could use inband integration to do this.

Joined: Apr 2005
Posts: 228
Member
Offline
Member
Joined: Apr 2005
Posts: 228
Couldn't you use system speedcalls with pauses?

IE - System speedcall 1234 calls ext 6000PPP1234, thus calling an analog port, waiting and dialing 1234?

Man if that actually works and it's that easy I'm gonna be one happy faxing camper this week!


Mitel 3300Mxe running MCD 4.0, 5340 Phones
Joined: Apr 2005
Posts: 228
Member
Offline
Member
Joined: Apr 2005
Posts: 228
Update - I haven't tried it yet but it allowed me to program it that way.


Mitel 3300Mxe running MCD 4.0, 5340 Phones
Joined: Oct 2004
Posts: 1,057
Member
****
Offline
Member
****
Joined: Oct 2004
Posts: 1,057
The easiest way to test is to connect a single line telephone to the port. When it rings, pick it up, and you should hear the 4 touch tones.


www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support
Joined: Apr 2005
Posts: 228
Member
Offline
Member
Joined: Apr 2005
Posts: 228
Thats exactly what I'm going to try - will test later today.


Mitel 3300Mxe running MCD 4.0, 5340 Phones
Joined: Apr 2005
Posts: 228
Member
Offline
Member
Joined: Apr 2005
Posts: 228
It worked!!!!


Mitel 3300Mxe running MCD 4.0, 5340 Phones
Joined: Aug 2005
Posts: 259
Member
OP Offline
Member
Joined: Aug 2005
Posts: 259
don't both parties hear the DTMF
I couldn't get the analog voicemail intergration to pulse out digits
I got it to work in a simular way using speed dials and ARS and analog trunk ports.
But this uses up 4 analog station and 2 LS trunks.
but your way is easier only using 2 analog ports and i dont have to worry about the LS trunks not disconnecting.

But with both methods- both parties hear the DTMF which may cause issues with incoming faxes.

Analog vmail intergration would be perfect, but I cant get it to pulse the digits and the help files are not helping

Joined: Jul 2003
Posts: 1,132
Member
Offline
Member
Joined: Jul 2003
Posts: 1,132
Like Mitelguy says, setup an analog voicemail hunt group. Create phantom extensions, hunt groups or buttons on a fake phone with multiple pkm's and reroute the numbers always to the vm hunt group. Make sure the fax server answers on one ring. You cannot use speed dials that dial the vm hunt group as they won't tone out.

Joined: Aug 2005
Posts: 259
Member
OP Offline
Member
Joined: Aug 2005
Posts: 259
Thanks johnp!
i will try that tomorrow, I did not know that speed dials would not pulse out.
Thats the way to go!

Page 1 of 2 1 2

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,707 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
2 members (justbill, Toner), 133 guests, and 244 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5