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Joined: Mar 2009
Posts: 2
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Member
Joined: Mar 2009
Posts: 2 |
system MN3300
CO trunks connected with LS/GS
problem
I know that duration is counter from the trunks seized if answer supervision disabled>
always
duration in mitel smdr less than the fact duration
some times:
durtion doesn't appear in call record ( smdr record ) even the call succeed and answer for more than minute
Mohamed Soliman
IT Support
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Joined: Sep 2006
Posts: 372
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Joined: Sep 2006
Posts: 372 |
For calls that don't appear in the SMDR record, is SMDR enabled in the set and trunk COS? Try enabling Pseudo (fake) answer supervision; the duration should be closer to actual call length.
JimmyV
"Well informed people know it is impossible to transmit the voice over wires. Even if it were, it would be of no practical value" Boston Post, 1865
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