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Joined: Apr 2009
Posts: 40
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Joined: Apr 2009
Posts: 40 |
I just cancel one line from my account out of 5 lines. So I need to remove that phone # from my PBX system , so it can not be picked by any extension. And I have Mitel SX-100. How can I do that. Any help will be great.
ppp
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
We will need 4 things.
1. Do you know anything about programming your SX100? And have the overlay for the console?
2. Do you know the password?
3. Do you have the program written down?
4. What version of software.
John C.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Apr 2009
Posts: 40
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Yes I have Overlay for the console. I think password is default.. But I don't know the default password. And what do U mean by program written down?. And how would I find software version. Please help.
ppp
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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Joined: Jul 2003
Posts: 1,136 Likes: 1 |
If you don't understand any of his questions, you shouldn't be trying to do the change yourself. Hire a pro to do it.
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
You should be able to busy out the trunk using the attendant console so that it can't be accessed. That way you can buy some time until you can find someone to take care of formally removing it.
Ed Vaughn, MBSWWYPBX
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Joined: Aug 2006
Posts: 1,136
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since all the programming on this system is done via the console and is not intuitive and since there is NO default password and would require setting switches on a card in the PBX I think John is giving you good advice - pay someone to come out for an hour and do it for you. Otherwise if you press one wrong sequence of buttons you could really mess things up.
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Joined: Apr 2009
Posts: 40
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ED, how would I busy out using the attendant console ? Becuase tech charging too much, like $85/hour. I can not afford right now.
ppp
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Joined: Jan 2005
Posts: 15,397 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 18 |
I do not know the exact procedure for busying out a trunk, but I'm sure that it is outlined in the attendant console user's guide.
Ed Vaughn, MBSWWYPBX
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
Please complete your profile correctly & completely if you expect further assistance. Thanks.
PM sent.
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Joined: Apr 2009
Posts: 40
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Ed, Problem is that I don't have console user guide. The Pro. Tech comming out our place took all with him. And he is so tempered that he don't want to give me the password. Like he is owning the system. Those tech in my area so rude and nuts.
ppp
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