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Joined: Nov 2006
Posts: 37
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OP
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Joined: Nov 2006
Posts: 37 |
I have a 3300 ICP and cannot figure out how to make the message light call the voicemail when there is a message and the light is flashing. Any suggestions?
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Joined: May 2005
Posts: 370
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Posts: 370 |
is your message waiting port in the same hunt group with the rest of the VM ports? If not gave MSW port a new COS exactly the same as your standard VM ports just turn on Perminent DND in your MSW port, put it in your VM hunt group and give that a try. Be advised you may run into other MSW waiting issues with phones that currently have a MSW when you make the change
Alex Kroger
Pinnacle Communications Corp
Mitel/Hitachi
Nationwide Hospitality Provider
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
How do you retrieve your messages now?
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Nov 2006
Posts: 37
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OP
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Joined: Nov 2006
Posts: 37 |
We retrive the messages now with a speed dial button that calls the voicemail.
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
I think what you've got is what you get.
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Nov 2006
Posts: 37
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Joined: May 2006
Posts: 13
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We have had issues with this before .
What I found is that if you have 4 vmail ports in the system and you take the last one and use it as a rad , it messes with the voicemail message wait lamp.
- always leave the last port as part of the voicemail hunt groyup and it works ok.
- we normally assign the first ports as rads and leave the last ones as voicemail to stop this problem
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