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Joined: Mar 2007
Posts: 32
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Is there a way to have caller I'd working for t1 trunks programmed on dual T1/E1 trunk MMC
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Joined: Jul 2003
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Yes, they have to be PRI or ANI/DNIS circuits
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Joined: Mar 2007
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Never done a PRI before, can u give some more info
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Joined: Jul 2003
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It's best to look at pri support under program features of the nfo for detailed instructions.
Basic info, it gives you 23 bearer channel and 1 data channel. The bearer channels are used for the voice transmission, while the data channel provides call status and caller id info.
Depending on how it's ordered, you can receive number or number and name. You can also send out caller id info on a per station basis. You would generally use did station numbers inbound, at least that's what I would do.
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Joined: Mar 2007
Posts: 32
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Posts: 32 |
Never done a PRI before, can u give some more info
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Joined: Oct 2004
Posts: 1,057
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A PRI is also known as a "Smart" T1. On a PRI, the 24th channel is used to transmit data between your PBX, and the CO. This data includes ANI, DNI, Caller Name, etc., etc.
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Joined: Mar 2007
Posts: 32
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hello guys, sorry was on vacation so could not post. Now regarding the issue, we are still at the same point, i have enabled anis/dnis trunk in trunk cos, trunk descriptor is T1 E&M with DTMF enabled, start type is wink, debounce timer is 100, still there is no caller ID, customer says he has confirmed with AT&T & they have activated caller ID. So what am i missing here??? any help...
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Joined: Oct 2004
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Where are you looking for the caller id?
Turn on incoming SMDR in the trunk's class of service. Also enable smdr record ani/dnis.
Use the 'smdr monitor' feature in maintenance, and see if the ani/dnis info shows. You may not have the cos of your display sets properly configured to display ani/dnis.
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Joined: Mar 2007
Posts: 32
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Fifty5footer I have display ani/dnis/class enabled in cos of console & sub Att., I also tried smdr record ani/dnis, but it only gives trunk info, also somehow the incoming calls take to long to ring on the console, it's almost after the caller hears the 4th ring when the call actually arrives at the console, is there a way to solve this
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Did the customer confirm that CID was ordered AND provisioned INBOUND? This sounds like a problem at AT&T. Does ANYONE else have CID inbound on what is apparently nothing more than a 24 channel E&M hunt group, from AT&T? Been a while for me, but the last I heard AT&T didn't offer ani/dnis on standard T1 E&M trunks. The delay in ringing to console is probably the Mitel waiting for CID-ani/dinis.
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