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#111067 01/10/10 03:05 PM
Joined: Jan 2010
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Hello all,

I'm a little new to this so bear with me. I recently took over as Manager of our motel and we have a Mitel SX-50. I was gone yesterday and the phone somehow got set to transfer everything to the night setting. While inspecting the box in our mechanical room I accidently unplugged the power strip it was plugged into. Now the console is constantly flashing "CONSOLE RESET" and not reconnecting. I'm at a total loss as I can't find a manual or even paperwork as to who installed the system.

Can anyone help?

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#111068 01/10/10 05:39 PM
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You can try unplugging the unit & waiting a minute & then plug it back in. If the error continues you will need a tech on-site with spare parts to troubleshoot.

#111069 01/10/10 06:06 PM
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Thanks DrPbx,

Tried the unplugging thing and still getting the same problem. Nearest Tech support for us here in South Dakota is 3 hrs away. I found somone with a similar problem in a post on page 14. Do you supppose it would be ok to PM them to see how/if they got their problem resolved?

#111070 01/10/10 06:36 PM
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PM's are OK. Thanks.


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