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ML/EL Caller I.D.
#111137 01/25/10 12:00 PM
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Anyone know how to get caller i.d. to work on ML/EL? Do they have to be T-1 only to work?

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Re: ML/EL Caller I.D.
#111138 01/25/10 12:38 PM
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Will the auto-attendant pass on the ANI info?

Re: ML/EL Caller I.D.
#111139 01/25/10 02:45 PM
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I believe you will need a PRI circuit to do it right.


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Re: ML/EL Caller I.D.
#111140 01/25/10 03:22 PM
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Don't know about the AA question, but sometime between LW17 and LW19, Mitel released CLASS 8 port trunk cards and CLASS ons cards. There are some restrictions and 'buts'. and you need DSP's in every bay with CLASS trunk or ons cards to make it work, as I recall. And "It ain't cheap!". Look at a LW19 CD.


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Re: ML/EL Caller I.D.
#111141 01/25/10 04:21 PM
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You can get CLASS off either the 8 port card or a spine.

I think DSP's are needed to support class on ons sets.

Re: ML/EL Caller I.D.
#111142 01/26/10 08:56 AM
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For the 8cct LS/CLASS card, you need LW19 Release 2.0(any feature level)or better. You can send caller ID to any display phone. The caller ID stays with the call, when transferred.
The additional hardware and "buts' only apply to getting caller ID to an analog display sets.


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Re: ML/EL Caller I.D.
#111143 01/26/10 02:18 PM
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Thanks for the help, guys. I believe the customer has a PRI. I'll find out if the customer ever calls back to discuss this!


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