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Joined: Apr 2005
Posts: 228
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Joined: Apr 2005
Posts: 228 |
Is there any way to stop the VM system from transferring to the operator after playing the main greeting once? Seems redundant to have it do it after hours only to hear "operator unavailable" and loop back. Would rather have it act like a normal system and just play the greeting 2-3 times and hang up if no buttons are pressed.
During the day this behavior is ok.
Mitel 3300Mxe running MCD 4.0, 5340 Phones
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Joined: Jul 2003
Posts: 1,136 Likes: 1
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Joined: Jul 2003
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Joined: Oct 2004
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Reroute your Dial 0 destination (in night service)to a different destination, and you'll get different results.
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Joined: Apr 2005
Posts: 228
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Joined: Apr 2005
Posts: 228 |
I think I have a solution - will know tonight when I test in night mode.
Mitel 3300Mxe running MCD 4.0, 5340 Phones
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Joined: Apr 2005
Posts: 228
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Joined: Apr 2005
Posts: 228 |
I had two solutions, and the simplest seems to have technically cleaned it up - just make the "operator unavailable" greeting 1 second of silence!
Either way I tried it, it still prompted "now transferring to operator", so it didn't matter anyway.
Mitel 3300Mxe running MCD 4.0, 5340 Phones
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