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Joined: Jun 2010
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apisme Offline OP
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How would I program my Mitel 200 ICP so that I could transfer directly to my co workers' voice mail from my desk? I'm the office "phone guy".

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(Excerpt from the SX 200 ICP Voice Mail User Guide, download a full .pdf here )

Transferring an Outside Caller to a Mailbox
To transfer a caller on an outside line to a mailbox:
1. Press the Transf/Conf key. If you do not have a Trans/Conf key, press and release the
hookswitch.
2. Dial the Message Center extension.
3. When the system answers,
•If you have a mailbox, press * * # .
•If you do not have a mailbox, press * # .
4. Enter the mailbox number where the caller wants to leave a message. If you normally use
a dialing prefix to call the mailbox user, enter that prefix before the mailbox number.
5. Hang up immediately.
Tip: If you do not hang up immediately, the caller will miss part of the mailbox’s greeting.


Harry at Telecom Equipment & Consulting
Specializing in Mitel systems for the Hotel/Motel industry
www.TECHarry.com
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A work around from all of the steps above:

Programming
1. Program a spare port
2. Program a system speed dial with:
your voicemail huntgroup access#*30 plus the number of digits of your extensions for example our huntgroup access is 200 and we have 3 digit extensions. 200#*303
3. Forward the extension of the spare port from step 1 always external and always internal to the system speed dial from step 2.
4. Program a BLF/DSS on your phone for the extension in Step 1 and make it Non-secretarial.

Operation:
Caller wants employee's voicemail, press the DSS enter the employee's extension and hang up.

***Will not work on an ONS station***


Jon


"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"

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Read about single button to voice mail transfer feature.

Joined: Feb 2010
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Good answer John.. We did the above method with the EL and EM card and just continued with ICP


Jon


"It is better to keep your mouth shut and appear stupid than open it and remove all doubt"

Mark Twain

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