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Joined: Aug 2009
Posts: 11
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Joined: Aug 2009
Posts: 11 |
When in the voicemail box of a subscriber to leave a message and you choose 0 to go to the operator, you will go to the mail center like if you dialed the voicemail hunt group and did not have a voicemail assigned to the extension you were dialing from. O is set as the attendant in the configuration. I can substitute a number in a voicemail box for attendant and it works fine. O from a extension to the operator works fine. The Nupoint 70 System was apparently working correctly in the past and no changes were made to the system as far as anyone knows.
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Joined: Aug 2005
Posts: 2,125
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Joined: Aug 2005
Posts: 2,125 |
What release of NPM?
When you log into the console, what are your menu options? There should be about 6 options (plus one that's not listed) on the main menu. If I recall correctly, one of them is a reconstruction of your database.
An ORDERLY shutdown and reboot would also likely clear the problem, IF (as you say) there have been no changes to the system.
Remember that the Model 70, depending on its vintage, either runs on QNX or on Linux, and thus an ORDERLY shutdown is vital. You cannot just pull the plug.
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Joined: May 2005
Posts: 370
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Joined: May 2005
Posts: 370 |
Check the ATT day treatment in the users MB
Alex Kroger
Pinnacle Communications Corp
Mitel/Hitachi
Nationwide Hospitality Provider
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