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Joined: Aug 2005
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Jig, if the card says LS/GS, it will not give you Caller ID. You need a card with white lettering that says LS/Class. If it is an ICP, as JohnP says, you can get LS/Class through the on-board trunks without any card.
Are you sure that the wires you traced cross-connect on that card?
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Joined: Aug 2010
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I'm pretty sure the phone line wires connect to the blocks, and then from the blocks, it goes to the LS/GS trunk card in Bay 3, in my system..
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Joined: Aug 2010
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@LightningHorse The picture of my phone system looks exactly like the one on this page ( https://www.vergenetwork.com/Mitel_SX-200.htm) the second picture, with the MX Controller. I have two cabinets, instead of one shown in the picture.
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Joined: Jul 2003
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You need to follow the cable coming out of the back of the mz and find which block it is connected to. Somewhere on that block will be 6 LS/CLASS trunk positions. These will have to be cross connected to the imcoming CLASS trunks.
The system will also need programing to reflect this change.
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Joined: May 2005
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Will CID on an SX200ICP with Ground Start lines work? I have a call into our office to get the CSR', I'm not sure if the dial tone provider will offer it on GS lines but if so will the switch support it
Thanks!!!
Randy
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Joined: May 2005
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forgot to mention if it matters MX controller with a single CIM just a small property
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Joined: Jul 2003
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No caller id on ground start trunks
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Joined: May 2005
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That was what I was remembering but as I get older I doubt my memory ;-) Thanks
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GS Trunks don't work in the controller.
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Joined: Aug 2005
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But with the improved call supervision on an ICP, you probably can convert to LS without any problem.
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