atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems PMS Interface SX200ICP

So the voice mail is 6830, the pbx is 61320 (both direct connect to the LAN). The Tel-machine can use the remote port and an Ipocket to interface as, say 61321? Does this sound correct?

Thanks

The default database uses 61328 for smdr, but it should be programable.

Thanks John.

Form 12 to assign the I Pockets,, 1/13/20 etc

Article ID #
04-3849-00270 Article Type
How-To Guide

Article Title
Programming a Precidia Ether-232 Plus/ iPocket Telnet to Serial Conversion Unit Publish Date
Aug-4-2011

Description/Symptoms
This document will review the procedure for programming the Precidia unit. It is assumed that PBX programming has been completed for the application requiring Telnet to serial conversion (i.e. PMS or SMDR), and Folio documentation is available for reference.
Note: This document contains information regarding both types of Precidia units. It is important to identify the type of Precidia that is being implement to make complete use of this document and ease of installation.

Body/Solutions
The Precidia unit is required for external systems that do not support Telnet connectivity such as some call accounting and PMS servers. To setup the Precidia, you will need the following equipment and information:
• A communications program set at 9600, 8N1.
• A null serial cable if you have an Ether 232Plus, a straight through cable is needed for the Ipocket.
• The IP address of your SX-200 ICP
• The IP address you are going to use for the Precidia unit
• The Telnet socket you've programmed as your device in form 12.

As noted in the technical documentation, the following are the port numbers as they associate to PLIDs in form 12, and the port for E-MEM PMS connectivity:
PLID Port (Socket Number)
1/13/20 61320
1/13/21 61321
1/13/22 61322
1/13/23 61323
1/13/24 61324
1/13/25 61325
1/13/26 61326
1/13/27 61327
1/13/28 61328

The socket for E-MEM PMS support is 6830

Can I go from the Tel machine remote port straight into the network by-passing the Ipocket using plid 61328?

If TEL has a TCP/IP interface, then I would think so, but I've never seen a TEL with a network port.

The TEL would have to be programmed in the same IP range.

The point of the iPocket is to convert TCP/IP from the ICP to Serial for the TEL. 61328 is a TCP/IP "Port Number" and not a PLID.

Ok, so the Tel machine is serial only, even out of the remote port....but this is what I discovered today. The PMS people were doing a remote to help me interface everything. We dicovered that the PBX interface (LAN) would only work when the Ipocket had it's power unplugged. That's right. When I apply the power to the Ipocket the PBX does not send an AK. When I unplug the power transformer it starts dumping data. Maid in room, check in-check out etc. I am at a loss as to how this is even possible. No POE.

Western, sounds like a flow-control issue that the Ipocket uses when it's powered up. W/O power. it's 'nothing' on the network.

Then how is it passing data from IP to serial?

Probably buffered and when off transmitted the data. I agree that it some handshake issue.

Thanks, will double-check protocols with the pms outfit.

If you have the pms emulator, you could likely verify settings. Or use a terminal to connect to the unit and send the ENQ and ACK.

Never trust pms people

I will do that. Weird thing is, I can see the ENQ and ACK in real time without the power connected.

Is it possible that your switch is a PoE switch, and that you are powering the iPocket over IP?

No POE, but I discovered today that the router's ip address is 192.168.1.1- same as the DG for the Mitel. This could cause some conflicts, no?

It shouldn't cause any conflict unless you have setup vlans on a layer 3 switch. If the ip phones and sytem are on their computer network all should be good. I don't know the ip address of the ipocket or if there is a conflict anywhere.

You should not have the router IP and any other address on the system as the same. It will cause a lot of different problems throughout the network and is probably why your PMS is not functioning.

The IT guy at the property tells me that he can't change the ip address of the router. Any ideas?

If their network is flat and the router is the default gateway for the computers and phone system, this presents no problem.

Maybe you could explain the stup better. Are they doing dhcp or all static? Is the ipocket's ip conflicting?

you all makeing my head hurt

Q 1 Can I go from the Tel machine remote port straight into the network by-passing the Ipocket using plid 61328?
No. the remote port on the( i assume Tel electronic CA )is a rs232 port to pms
Ipocket could be used for smdr input to the CA

most PMS ive seen all interface rs232
mitel pms rs232 via ipocket

best use ipocket or printer port for call accomting smdr
tc/ip to ipocket for pms ckeck in/out
tc/ip to ipocket for VM check in /out

It would be easier to change the IP address of the 200ICP and the addresses of the phones and reboot.

The Mitel is default, and the 5 IP phones are in the Mitel sub-net. The voice mail ipocket is .3 and the pbx ipocket is .4. The router has been changed to 1.245, and is there to allow the pms company access through the internet. I can see through maint that the voicemail is "talking", and when the pbx ipocket is powered it's "talking", but won't pass data unless un-powered. Will double-check protocols today. Thanks for your help.

It would also help to know the exact type of system mx, cx, cxi.

MX Controller.

https://www.tel-electronics.com/call-accounting-techsupport.php

on this page tel has pms test program download
& run to test remote port to pms test

also what pms are you working with

Room Key