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Mitel SX-200 Digital Programming Extension Names
#114545 09/17/11 03:56 PM
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I work at a hotel and we have a Mitel SX-200 Digital system (not IP - we have analog and SuperSet phones). How can I change the name on an analog extension from the console? I found Form 9, but when I try to enter letters from the Console phone, they just show up as numbers.

Thanks!


Ross
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Re: Mitel SX-200 Digital Programming Extension Names
#114546 09/17/11 05:21 PM
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You can't. It needs to be done either from programming (for analog) or either through programming or from the superkey (for digital sets).

Connection with a laptop is required.

Or, if you have a PMS interface, PMS can do it.

A side note: The SX200D -- if you're describing it correctly, it's a huge boxy thing, like a refrigerator -- backs up onto a 5 1/4" floppy disk. Every programming change requires writing to that disk, and every programming session requires reading from that disk.

If your 5 1/4 drives and/or floppies should go, you will have serious problems with the system. I recommend two things:

1.) Don't make a lot of programming changes unnecessarily, especially for things as trivial as name displays.

2.) Put money into Capital Expenses for a system upgrade soon. You need to plan ahead, so that when TSHTF, you've already allocated/accrued the cash to deal with the replacement.

Re: Mitel SX-200 Digital Programming Extension Names
#114547 09/17/11 05:24 PM
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Oh - OK then. What kind of connection is that? Special cable? Where would I connect to?
I really thought our phone guy just did the extension right from the console.
I have a PMS interface, but this isn't an extension that the PMS sets the name for.


Ross
Re: Mitel SX-200 Digital Programming Extension Names
#114548 09/17/11 05:27 PM
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If the phone guy does it from the console, then he has activated the port on the console. It's serial / terminal emulation.

Re: Mitel SX-200 Digital Programming Extension Names
#114549 09/17/11 05:29 PM
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Ok - well does it take a special cable or what? Just a plain 'ol serial cable? What about the Baud rate, etc?


Ross
Re: Mitel SX-200 Digital Programming Extension Names
#114550 09/18/11 08:51 AM
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telephoneguy has brought up a valid point. However, the program discs 'may' be 3.5 rather than 5 1/4, depending on the software release.

As for the cable, the port on the console is a regular RS232 "STANDARD" (OXYMORON) connection. Hyperterm works well for programming, once it's set up correctly for the Mitel application. As for protocol, most likely 8, 1, none and 1200-19,200. Try locked speed, the Mitel doesn't react very well to 'self-adjusting' software.


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
Re: Mitel SX-200 Digital Programming Extension Names
#114551 09/18/11 12:41 PM
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Quote
Originally posted by telephoneguy:

A side note: The SX200D -- if you're describing it correctly, it's a huge boxy thing, like a refrigerator -- backs up onto a 5 1/4" floppy disk. Every programming change requires writing to that disk, and every programming session requires reading from that disk.

If your 5 1/4 drives and/or floppies should go, you will have serious problems with the system.
Would it be possible to replace the 5 1/4" or 3 1/2" drive with a Solid State Drive? Is the SX200D drive interface standard IDE or Shugart or proprietary?

Re: Mitel SX-200 Digital Programming Extension Names
#114552 09/18/11 01:12 PM
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FYI, Standard 3.5 drives can be used, AS LONG AS THE CAN BE ADDRESSED ON THE #2 OR 'B' CONTROL LINE. I have no idea why, but Mitel decided to use the original 'B' drive address. (I believe the 5.25 drives are the same.)

As for subbing a solid state drive.... I don't know if anyone has tried it. Be aware that the Mitel OS is proprietary. Neither DOS/WINDOWS nor MAC compatible. It would be nice if it could be done, but as pointed out above, the read/writes are almost continuous, and I fear that the SS drives have some limit to the # of read/writes before they fail. Of course, so do the floppies, but their problem is more a hardware problem than a media problem. And you are using a platform that has been out of production for at least 15 years!


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
Re: Mitel SX-200 Digital Programming Extension Names
#114553 09/19/11 12:02 AM
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Owain, the drive looks like a IDE floppy, but as LH said, the OS is proprietary and is not FAT or NTFS.

You can obtain the database through a terminal emulator program as a FAT16/32 file, which can then be edited, but it is not world-readable, even then. And the Generic -- forget about it.

So if you got a solid state drive to work, you couldn't copy the Generic to the drive, so you'd be SOL.

And as LH said -- 15+ years out of production. The LAST generic for this was Lightware 15/16, and that's 5 releases before the platform changed to ICP. Unless it's a shop switch that you're screwing with just as a hobby, I would not attempt to alter the Hardware.

Re: Mitel SX-200 Digital Programming Extension Names
#114554 09/19/11 07:37 PM
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Nope - mine isn't fridge sized. We have about 4 of these:
https://www.telephonemagic.com/images/mitel/sx-200-cabinet-300.jpg
No floppy drive or anything like that. Just a bunch of those bays.
We have had this since ~2000 - so its not THAT old.


Ross
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