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Mitel SX-200 EL Busy/N.A. Forwarding
#114627 10/01/11 03:13 PM
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I have a Mitel SX-200 EL at the hotel where I work and we need to change the amount of rings before the Busy/No Answer Call Forwarding actually forwards. Right now it is 7 rings - is that adjustable?
(SX-200 LW17 K32.0.4 27-APR-2000)

Thanks!
Ross


Ross
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Re: Mitel SX-200 EL Busy/N.A. Forwarding
#114628 10/01/11 04:05 PM
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COS option number 253 in COS for the room phones. 2-6 rings. (You here 7 because it rings 6 times in room and then 1 time at VM.)


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
Re: Mitel SX-200 EL Busy/N.A. Forwarding
#114629 10/01/11 04:05 PM
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Yes it's a cos option

Re: Mitel SX-200 EL Busy/N.A. Forwarding
#114630 10/01/11 04:09 PM
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It's actually an Admin phone at the Front Desk that is forwarding to a line appearance on the back office phones. Can I change that from the console or do I need a laptop connected via RS-232?


Ross
Re: Mitel SX-200 EL Busy/N.A. Forwarding
#114631 10/01/11 04:20 PM
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You can change it from the console, IF you know how to get into programming through the console. This is not a front desk/user program. Otherwise hyperterm or other comm program through maintenance port


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
Re: Mitel SX-200 EL Busy/N.A. Forwarding
#114632 10/01/11 04:26 PM
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Yep - I have access through the console. I got to option 253 and it is already set to 3 rings, but the phone on the receiving end rings 7 times ~25 seconds before it forwards. Another option, perhaps?


Ross
Re: Mitel SX-200 EL Busy/N.A. Forwarding
#114633 10/01/11 04:56 PM
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Are you looking at the right COS?

Go to form 9, and read the COS for the extension that you're talking about. Then go back to form 3, press the option for COS number, and put in that COS. Then jump to option 253 and see what it says.

When you exit, you may have to press <esc> 6 twice; once to save, once to exit.

Re: Mitel SX-200 EL Busy/N.A. Forwarding
#114634 10/01/11 05:23 PM
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That was it! Thanks!


Ross

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