|
|
Joined: Sep 2011
Posts: 10
Member
|
OP
Member
Joined: Sep 2011
Posts: 10 |
I have a Mitel SX-200 EL at the hotel where I work and we need to change the amount of rings before the Busy/No Answer Call Forwarding actually forwards. Right now it is 7 rings - is that adjustable?
(SX-200 LW17 K32.0.4 27-APR-2000)
Thanks!
Ross
Ross
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
|
|
RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
COS option number 253 in COS for the room phones. 2-6 rings. (You here 7 because it rings 6 times in room and then 1 time at VM.)
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
|
|
|
|
|
Joined: Jul 2003
Posts: 1,132
Member
|
|
Member
Joined: Jul 2003
Posts: 1,132 |
|
|
|
|
|
Joined: Sep 2011
Posts: 10
Member
|
|
OP
Member
Joined: Sep 2011
Posts: 10 |
It's actually an Admin phone at the Front Desk that is forwarding to a line appearance on the back office phones. Can I change that from the console or do I need a laptop connected via RS-232?
Ross
|
|
|
|
|
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
|
|
RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
You can change it from the console, IF you know how to get into programming through the console. This is not a front desk/user program. Otherwise hyperterm or other comm program through maintenance port
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
|
|
|
|
|
Joined: Sep 2011
Posts: 10
Member
|
|
OP
Member
Joined: Sep 2011
Posts: 10 |
Yep - I have access through the console. I got to option 253 and it is already set to 3 rings, but the phone on the receiving end rings 7 times ~25 seconds before it forwards. Another option, perhaps?
Ross
|
|
|
|
|
Joined: Aug 2005
Posts: 2,125
Member
|
|
Member
Joined: Aug 2005
Posts: 2,125 |
Are you looking at the right COS?
Go to form 9, and read the COS for the extension that you're talking about. Then go back to form 3, press the option for COS number, and put in that COS. Then jump to option 253 and see what it says.
When you exit, you may have to press <esc> 6 twice; once to save, once to exit.
|
|
|
|
|
Joined: Sep 2011
Posts: 10
Member
|
|
OP
Member
Joined: Sep 2011
Posts: 10 |
Ross
|
|
|
|
Forums84
Topics94,280
Posts638,741
Members49,764
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (newtecky),
93
guests, and
101
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
