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Joined: Mar 2006
Posts: 31
Shawane Offline OP
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I have a MCD 5.0 solution running on a 3300ICP with analog trunks and 5330 IP sets. The calling line ID information is not displaying on the sets. Are there a suggestions on how to resolve this issue?

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Are the trunks going through the ICP or through an combo card in an ASU? Are you sure the Telco is providing CLID?


Jon


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check the local telco for CND on the lines, also check COS programing for enable caller id on transfer, if you hook on to the lines at the 3300 with a test set you should here CND tones when the line is called, if you dont check with the telco.

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Shawane Offline OP
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The Service is active. I get the trunk group but not the actual outside callers ID information. ANI Calling/Called is active in the trunk and stations COS.


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